Privacy Policy

Last updated: October 8, 2026

PuffiMe operates this website and online store, including all related content, features, products, services, and customer support, in order to provide you with a secure and convenient shopping experience (the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your personal information may be collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be associated with you.
Depending on how you interact with our Services, the information we may collect or process can include:
- Contact information, including your name, billing address, shipping address, email address, phone number, and other contact details.
- Payment and transaction information, including payment method, transaction details, payment confirmation, billing information, and other information necessary to process your purchases. Payment information may be processed securely by third-party payment providers.
- Account information, including your email address, password, account preferences, and settings, where you choose to create an account.
- Order information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information relating to your previous transactions.
- Communications, including information you provide when you contact our customer support team, submit an inquiry, send us an email, or otherwise communicate with us.
- Device and technical information, including information about your device, browser, IP address, operating system, network connection, and other technical identifiers.
- Usage information, including information about how and when you interact with our website, the pages you visit, products you view, and actions you take while using our Services.

Sources of Personal Information

We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, contact us, subscribe to communications, participate in promotions, submit reviews, or otherwise provide information to us.
- Automatically through our Services, including through cookies and similar technologies when you browse or interact with our website.
- From service providers, partners, and other third parties that assist us in operating our business and providing our Services.
From other sources, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:
Providing and Improving Our Services
We use your personal information to:
process and fulfill your orders;
process payments and transactions;
arrange delivery and shipping;
provide customer support;
process returns, exchanges, and refunds;
maintain and manage customer accounts;
remember your preferences;
provide product recommendations and a personalized shopping experience;
improve our website, products, services, and customer experience;
allow you to submit product reviews or other content.
Marketing and Communications
Where permitted by applicable law, we may use your information to send you promotional communications, including emails, messages, special offers, product announcements, and other marketing communications.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our communications.
Security and Fraud Prevention
We may use personal information to:
protect the security of our website and Services;
verify transactions;
detect and prevent fraud, unauthorized activity, or other misuse;
investigate suspicious or potentially unlawful activity;
protect our customers, business, and users.
If you create an account with us, you are responsible for keeping your account credentials confidential and should not share your password with others.
Communicating With You
We may use your personal information to respond to your questions, provide customer support, communicate about your orders, and maintain our relationship with you.
Legal and Compliance Purposes
We may process your personal information when necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or other lawful requirements.
We may also use information to enforce our terms, protect our legal rights, prevent misuse of our Services, and defend against legal claims.

How We Share Personal Information

We may disclose personal information to trusted third parties when necessary to operate our business and provide our Services.
These parties may include:
payment processors and financial service providers;
shipping and delivery providers;
order fulfillment and logistics providers;
website, technology, hosting, and IT service providers;
analytics and performance providers;
customer support providers;
marketing and advertising partners;
fraud prevention and security providers;
professional advisers, such as legal, accounting, or financial advisers.
These service providers may process personal information only as necessary to provide their services to us or as otherwise permitted by applicable law.
We may also disclose information:
when you specifically request or authorize us to do so;
when required by law or legal process;
to protect our rights, property, customers, or users;
in connection with a merger, acquisition, restructuring, sale of assets, bankruptcy, or similar business transaction;
when otherwise permitted or required by applicable law.

Third-Party Websites and Links

Our Services may contain links to websites, applications, or platforms operated by third parties.
If you choose to visit a third-party website or service, that website's privacy policy and terms will apply to your use of that service. We are not responsible for the privacy, security, content, or practices of third-party websites that we do not control.
We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction.
We do not knowingly collect personal information from children under the applicable age. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information where required by applicable law.

Security and Retention of Your Information

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
The retention period may vary depending on the type of information and the circumstances in which it was collected.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These may include:
Right to Access
You may have the right to request access to the personal information we hold about you.
Right to Delete
You may have the right to request that we delete your personal information, subject to applicable legal exceptions.
Right to Correct
You may have the right to request that inaccurate or incomplete personal information be corrected.
Right to Data Portability
In certain circumstances, you may have the right to receive your personal information in a portable format or request that it be transferred to another organization.
Right to Opt Out of Marketing
You may unsubscribe from promotional emails or other marketing communications at any time by using the unsubscribe option provided in those communications.
Please note that even if you opt out of promotional communications, we may still send you non-promotional communications relating to your orders, account, transactions, or other necessary matters.
Right to Opt Out of Certain Data Uses
Depending on where you live, you may have rights to opt out of certain uses or disclosures of your personal information, including certain targeted advertising or other activities defined by applicable privacy laws.
Where applicable, you may exercise these rights through the privacy controls available on our website or by contacting us directly.

European Economic Area and United Kingdom

If you are located in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under applicable data protection laws.
Depending on the circumstances and applicable law, these rights may include:
the right to access your personal data;
the right to correct inaccurate personal data;
the right to request deletion of your personal data;
the right to restrict certain processing;
the right to object to certain processing;
the right to data portability;
the right to withdraw consent where processing is based on consent.
Where we rely on consent to process personal information, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
You may exercise your rights by contacting us using the contact information provided below.
You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be processed, stored, or transferred to countries outside the country in which you reside.
When required by applicable law, we take appropriate measures to ensure that international transfers of personal information are subject to appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational reasons.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, you may contact us at:

PuffiMe
Email: storepuffime@gmail.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

For applicable data protection laws, PuffiMe acts as the controller of personal information where we determine the purposes and means of processing that information.